DocsBot Week 2025
🎉 Welcome to DocsBot Week
We just turned 2—and we’re celebrating with a full week of powerful upgrades, built just for you.
This week, we’re unveiling 3–4 major new features every single day. It’s our biggest release week ever—and every update is designed to make your DocsBot smarter, faster, and more useful than ever before.
🚀 What’s New This Week?
✅ Smarter Sources
Train your DocsBot with even more source types—from support tickets to YouTube videos—for better accuracy and deeper knowledge.
🛠️ Special Support Tools
New tools to level up your customer service—CSATs, feedback capture, response rewriting, and more.
🎨 More Customization
Fresh widget designs, customizable settings, and deeper control over your AI Agent’s look and behavior.
🤖 Next-Gen AI Agents
Smarter, more capable AI Agents that can understand conversations better, escalate when needed, and even take action.
Latest Announcements
DocsBot Week Recap: The AI Agent Era Has Officially Begun
Over the past 7 days, DocsBot rolled out one of its biggest updates ever—introducing a smarter, sharper generation of AI Agents designed to transform how you work, support, and scale. Whether you’re a solo founder, support lead, or tech-savvy pro, these drops were built to make your AI Agent more than just helpful—it’s now strategic,…
New AI Support Agent Tool: Human Escalation Classification
Teach your DocsBot AI Agent when not to answer. Our new Human Escalation Classification detects frustration or complex queries and hands off to a human—automatically, with smart ticket drafting and full analytics.
Auto-Feedback Collection Is Here and It’s a Game-Changer for Your AI Agents
Auto-Feedback Collection is a powerful new feature that enables your AI Agent to naturally prompt users for feedback, detect satisfaction levels, and generate CSAT scores—all within the flow of conversation. By automatically gathering real-time insights, tagging resolution status, and analyzing sentiment even without button clicks, your agent continuously learns and improves. This upgrade turns every…
Agentic RAG with Multi-Query: Accurate Answers for Complex Questions
DocsBot just redefined what it means to have a smart AI agent. With the launch of Agentic RAG enhanced by Multiquery, your AI can now understand, interpret, and respond with more depth and precision than ever. Discover how this advanced retrieval system transforms support, research, and internal knowledge access.
DocsBot Goes Agentic – AI Agents for Your Team & Customers
Discover Agent Mode from DocsBot—an advanced AI upgrade that understands context, thinks independently, and sets the stage for tool-based automation
Conversational Intelligence for Your AI Agents
Track, analyze, and improve every AI chat with DocsBot’s new Conversation View, Agentic Mode, sentiment tracking, and auto summaries—smarter support starts here.
Model Switching and Visual Inputs for Your Chats
DocsBot now lets you switch AI models directly from your dashboard—even moments before a chat begins. Instantly test GPT-4.1, mini, and nano models to find the perfect balance of speed, accuracy, and cost for your AI Agent. Discover a smarter, more flexible way to power your conversations.
DocsBot for Slack: The AI Assistant Your Team Has Been Waiting For
Boost your team’s productivity with DocsBot’s Slack App. Access AI-driven insights, streamline communication, and enhance knowledge retrieval, all within your Slack workspace.
Free AI Tools to Supercharge Customer Support
Support teams, rejoice! DocsBot just dropped free AI support tools designed to save you hours, reduce stress, and delight your customers. Whether you need to rewrite, translate, or draft ticket responses faster, these AI-powered tools have your back—no signup required. Whether you’re a solo founder drowning in tickets or a support lead managing a growing…
Boost Your AI Agent’s Accuracy with the New Glossary Feature
As part of our two-year anniversary celebration, we’re launching 3-4 powerful new features daily—and today, we’re excited to introduce one that’s going to supercharge your chatbot’s search skills: the Glossary feature. If you’ve ever wished your chatbot understood your company’s unique lingo without needing to rewrite all your documentation, you’re going to love this. What Is the…
GPT-4.1 mini: 4o-Level Intelligence for Everyone
DocsBot just made AI easier — GPT-4.1 mini is now included with all paid plans, delivering lightning-fast, high-accuracy AI with no OpenAI API key needed. Build smarter support bots, research assistants, and internal tools with powerful, seamless AI integration.
How Temperature Settings Transform Your AI Agent’s Responses
Discover how adjusting your AI agent’s temperature setting can make it more precise or creative. A small tweak that makes a huge difference in performance.
New Flexible Source Types and 40+ Powerful Use Cases
At DocsBot, we believe your chatbot should be as smart as the content you already have. That’s why we’re thrilled to announce major upgrades to how you can train your bots—now with more flexible source formats than ever. Whether your knowledge lives in support tickets, YouTube videos, media files, or even images, DocsBot makes it…
🎥 Missed the Kickoff Livestream?
No worries—you can still catch the replay and see what’s coming next.
📅 Don’t Miss a Day
Every day brings a new drop. Come back daily to unlock the full potential of your DocsBot.
One week. Endless upgrades. This is DocsBot Week.